Legal
Terms of Service
The agreement between you and Luna Sky LLC. It covers general use, subscriptions and payment, and the licence for our mobile applications.
Last updated: 6 September 2026 · Effective from that date · Luna Sky LLC
What is in this document
- Part A — General terms
- Part B — Subscriptions and payment
- Part C — Licence for our mobile applications
Our Privacy Policy, Disclaimer, Refunds and Cancellations policy, Account Deletion page form part of these terms. Our Safety and Wellbeing page is referred to for information and is not itself contractual.
These terms govern your use of the websites, applications, content and services operated by Luna Sky LLC (“Luna Sky”, “we”, “us”), a limited liability company organized under the laws of the State of Wyoming, United States, filing ID 2026-002058238, with its principal office at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. You can reach us at contact@12lunasky.com or +1 323-961-9198.
We publish lifestyle and educational material across several areas of everyday life, including personal development, habits and routines, balanced living, and reflective practices that draw on astrological tradition. Together these are the “Service”.
By using the Service you agree to these terms. If you do not agree, please do not use it.
Part A — General terms
A1. What these terms cover, and what overrides them
These terms apply to everything we publish unless a separate written agreement signed by both of us says otherwise. The order of precedence is: (1) a signed agreement between us; (2) these terms; (3) the policies listed at the top of this page, each of which forms part of these terms.
A2. Who may use the Service
You must be at least 13 years old to use the Service. If you are under 18, you may use it only with the agreement and supervision of a parent or legal guardian, and only that parent or guardian may make a purchase. To enter a paid agreement in your own name you must have full legal capacity where you live, which in most of the United States means 18 or older. Where the law where you live sets a higher minimum age, that age applies instead.
The Service is not directed to children under 13 and we do not knowingly permit them to register. See section 16 of our Privacy Policy.
A3. Your account
Some features require an account. Keep your credentials to yourself, give us contact details that reach you, and tell us promptly at contact@12lunasky.com if you believe someone else has access. You are responsible for activity under your account. You may delete your account at any time from inside the app, or by the email route set out on our Account Deletion page.
A4. Acceptable use
You may not use the Service to break the law; to harass, threaten, defame or abuse anyone; to upload malicious code; to interfere with, overload, scrape at scale, or attempt to gain unauthorized access to our systems; to reverse-engineer or copy our software except where the law expressly allows it; to remove ownership notices; to impersonate anyone; to resell or redistribute our content; or to use our content to train a machine-learning model without our written permission.
We have no tolerance for abusive or unlawful behaviour. You can report anything in our products that is abusive, unlawful or otherwise objectionable by writing to contact@12lunasky.com with the word Report in the subject line. Reports sent to that address are reviewed within 24 hours of receipt, every day of the week, and we remove material that breaches this section, together with the account behind it where that is warranted. General support enquiries follow the ordinary business-hours timetable on our Support page. We may suspend or close an account that breaches this section, and we will tell you why.
Our products do not currently offer public posting or user-to-user sharing, so the material you see in them is published by us. If we add sharing between users, we will publish the reporting, blocking and appeal mechanisms the law requires before we do.
A5. Our content and intellectual property
The Luna Sky name, our logo, our websites, applications, written and audio content, designs, and the software behind them belong to Luna Sky LLC or our licensors, and are licensed to you for personal, non-commercial use only. They are not sold to you. All rights not expressly granted in these terms are reserved.
You may use what we publish for your own personal reflection and learning. You may not republish, sell, sublicense, distribute, or create derivative works from it, or use it in any commercial product, without our written permission.
Copyright complaints. If you believe something we publish infringes your copyright, write to contact@12lunasky.com with Copyright in the subject line, identifying the work, where the material appears, your contact details, a statement that you believe in good faith that the use is not authorised, and a statement under penalty of perjury that your notice is accurate and that you are the rights holder or authorised to act for them. We aim to respond within 5 business days and we remove or disable material where a notice is valid. Because our products carry no user uploads, there is nothing for a third party to counter-notify today; if we add user-submitted content we will register a designated agent and publish a full notice and counter-notice procedure, including termination of repeat infringers, before we do.
A6. Content you provide
Anything you write, record or upload stays yours. You give us the limited licence we need to store it, display it back to you, and operate, secure, back up and support the Service, together with the right to act on a report under A4 and — only with the permission described in section 7 of our Privacy Policy — to send it to an artificial-intelligence provider. We claim no other rights in it. You are responsible for what you submit and you confirm you have the right to submit it.
A7. The nature of our content
Our content is offered for education, personal reflection and enjoyment. It is not professional advice of any kind, and it is not a prediction of future events.
Luna Sky is not a licensed medical, psychological, psychiatric, legal or financial services provider, and does not diagnose, treat, cure or prevent any medical or mental health condition. Nothing we publish is a substitute for care from a qualified professional. Do not disregard, avoid or delay obtaining advice from a qualified professional because of something you read or hear through the Service. If you are facing a medical or mental health emergency, contact your local emergency services — see our Safety and Wellbeing page.
Astrological and other interpretive material is provided for personal reflection and entertainment. It describes symbolic traditions, not verified science, and no outcome is promised or guaranteed. Where any part of the Service produces text automatically using artificial intelligence, we label it and tell you that you are interacting with software, as European law has required since 2 August 2026. That output is generated by software rather than by a person, may be inaccurate or incomplete, and should not be relied on for any decision that matters to you. Screens that deliver interpretive or AI-generated material carry a visible notice restating this.
You are responsible for your own choices. Our full statement is on the Disclaimer page and forms part of these terms.
A8. Privacy
How we handle personal information is set out in our Privacy Policy, which forms part of these terms.
A9. Warranties and disclaimers
We provide the Service with reasonable skill and care. Except for the refund and cancellation commitments in Part B and in our Refunds and Cancellations policy, and to the maximum extent the law allows, the Service and everything in it is provided as is and as available, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.
We do not warrant that the Service will be uninterrupted or error-free, that defects will be corrected, that content will be accurate or complete, or that using the Service will produce any particular result in your life, your health, your relationships or your finances.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.
If you are a consumer in the European Economic Area or the United Kingdom, you have rights that cannot be excluded: the digital content and services we supply must match their description, be of satisfactory quality and be fit for purpose, and where they are not you are entitled to have them brought into conformity, or to a price reduction or refund. Nothing in these terms limits those rights, and this section does not apply to you to the extent it would.
A10. Limitation of liability
To the maximum extent the law allows, and whether a claim is brought in contract, in tort, under statute or on any other basis:
- Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or lost opportunity. This exclusion does not apply to losses we suffer from your breach of A4 (acceptable use) or A5 (our intellectual property).
- Our total liability arising out of or relating to the Service is limited to the greater of (a) the amounts you paid us, or paid through an app store for our products, in the twelve months before the event giving rise to the claim, and (b) fifty United States dollars (US$50).
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be limited. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
A11. Indemnity
You agree to indemnify and hold harmless Luna Sky LLC against third-party claims, damages and reasonable legal costs arising from your breach of A4 or A5, your misuse of the Service, or content you submit. We will notify you promptly of any such claim, we control its defence and settlement, and we will not agree a settlement that imposes a non-monetary obligation on you without your consent.
This section does not apply to you if you are a consumer and the law where you live does not permit it.
A12. Changes to the Service and to these terms
We may add, change or discontinue parts of the Service. If we discontinue a paid feature you rely on, we will tell you in advance and refund the unused portion of what you paid for it.
We may update these terms. The current version is always at 12lunasky.com/terms with the date it took effect. If a change materially affects your rights, we will give notice inside the app or by email at least 14 days before it takes effect, and you may cancel before that date and receive a pro-rata refund of any prepaid period. Where a change is materially adverse to you, we ask you to accept it explicitly the next time you sign in; we do not treat silence as agreement. For changes that are not materially adverse, continuing to use the Service after the notice period means you accept them. A purchase you have already completed stays governed by the terms published on the day you paid.
A13. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or end your access if you breach these terms, if we are required to by law, or if we discontinue the Service entirely. If we end your access for a reason that is not your fault, we will refund the unused portion of any prepaid period. Ending your access does not by itself cancel a subscription billed by an app store — see Part B.
Sections that are meant to survive termination do survive it, including A5, A7, A9, A10, A11, A14 and A15, B6 and B7, and the whole of Part C. A6 survives only as to rights that accrued before termination and to content that has not yet been deleted.
A14. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules, and the state and federal courts located in Wyoming have non-exclusive jurisdiction over any dispute arising from them.
If you are a consumer, nothing in this section deprives you of the protection of the mandatory law of the country or state where you live, or of your right to bring proceedings in the courts of that place, and the good-faith step below is optional for you.
Before starting formal proceedings, both parties agree to try in good faith to resolve the matter within 30 days of a written notice describing it, sent to contact@12lunasky.com. Most disputes are resolved this way.
A15. General
If a provision is held unenforceable, the rest stands. Failing to enforce a right is not a waiver of it. You may not transfer these terms without our written consent; we may transfer them to an affiliate or to a buyer of the business. There are no third-party beneficiaries of these terms except Apple and Apple’s subsidiaries as stated in C10. These terms, together with the policies they refer to, are the entire agreement between us about the Service.
Notices to you may be sent to the email on your account or shown inside the Service. Notices to us must be sent to contact@12lunasky.com, and for notices of legal claim also by mail to the address at the top of this page.
Part B — Subscriptions and payment
B1. Plans
Some parts of the Service are free and some are offered on a paid subscription. Before you subscribe, and before we ask for your payment details, we show you on the purchase screen itself: the name of the plan, how long the period lasts, what the plan includes, and the full price you will be charged in your own currency. Where a plan is billed annually, the total annual amount is the price we display most prominently; any monthly equivalent is shown secondarily and labelled as such.
Prices shown to consumers include any sales tax, VAT or GST we are required to charge, so the figure you see is the figure you pay. Business customers may be charged tax in addition.
The subscription screen in our applications links to these Terms — including the Part C licence — and to our Privacy Policy, and offers a Restore Purchases control.
B2. Automatic renewal
Subscriptions renew automatically. Unless you cancel, your subscription will renew at the end of each period and your payment method will be charged the then-current price for another period of the same length. This continues until you cancel.
Where you subscribe directly with us, we present the automatic-renewal terms next to a separate control that applies only to those terms — not bundled into your acceptance of these Terms as a whole — and we do not take your payment details until you have used it. We keep a record of that consent for three years, or one year after the subscription ends, whichever is longer.
Where you subscribe through Apple or Google, payment is taken by that store when you confirm the purchase, and again within 24 hours before the end of each period. You must cancel at least 24 hours before the end of the current period to avoid being charged for the next one.
Deleting the app from your device does not cancel your subscription. Neither does deleting your Luna Sky account. You must cancel through the channel you subscribed in, as set out in B5.
B3. Free trials and introductory offers
Where we offer a free or discounted trial, we tell you before you start it how long it lasts, what happens when it ends, and the price you will be charged after it. Unless you cancel before the trial ends, it converts to a paid subscription automatically at that price. Any unused part of a trial is forfeited if you upgrade to a paid plan early. One trial per person; we may withdraw trials at any time for future customers.
Where a trial or promotional period lasts longer than 31 days, we send you a reminder between 3 and 21 days before it converts, telling you that it is about to convert, what you will be charged, and how to cancel.
B4. Price changes
If we change the price of a subscription, we will tell you at least 15 days before the change takes effect, through the same channel you used to sign up. That notice states the current price, the new price, the date it takes effect, and how to cancel before then.
Where you subscribed through Apple or Google, that store’s own price-increase process applies: where the store requires your affirmative agreement, your subscription does not renew at the higher price unless you give it. Where you subscribed directly with us, we ask you to confirm the new price before your next renewal; if you do not confirm, we cancel the subscription at the end of the period you have already paid for rather than charging you the new price. Where the law where you live requires a longer notice period, we apply that period instead.
B5. How to cancel
| Where you subscribed | How to cancel |
|---|---|
| Apple App Store | On your device: Settings → your name → Subscriptions → Luna Sky → Cancel Subscription. Or in the App Store app under your account. |
| Google Play | In the Play Store app: Menu → Subscriptions → Luna Sky → Cancel subscription. Or at play.google.com/store/account/subscriptions. |
| Directly on our website | In your account settings, using the Cancel subscription control, which is shown on the same screen as any offer we make to keep you. You can also email contact@12lunasky.com and we will process it. |
Cancelling stops the next charge. You keep access until the end of the period you have already paid for. We do not charge a cancellation fee and we will never require you to call us or complete extra steps in order to cancel.
Where you subscribe directly with us, we send you a written confirmation of your subscription terms and cancellation instructions after purchase, in a form you can keep. For any subscription with a term of one year or longer, we send a renewal reminder between 15 and 45 days before each renewal date, describing the plan, the amount and frequency of the charge, and how to cancel. Where the law where you live requires a different reminder, we apply that one instead.
B6. Refunds
Our Refunds and Cancellations policy explains when money comes back and who processes it. In short: purchases made through Apple or Google are refunded by Apple or Google under their own policies, and purchases made directly with us are refunded by us.
B7. Taxes
Prices shown to consumers are final: they include any sales tax, VAT or GST we are required to charge, as stated in B1. Where you buy as a business, or where the law requires tax to be shown separately, tax is added to the price and payable by you. Taxes on our own income are ours.
Part C — Licence for our mobile applications
This Part is the End User Licence Agreement for any Luna Sky application distributed through the Apple App Store or Google Play. Parts A and B apply to it as well.
C1. This agreement is with us, not with the store
This licence is concluded between you and Luna Sky LLC only, and not with Apple Inc. or Google LLC. Luna Sky LLC, not Apple and not Google, is solely responsible for the application and its content.
C2. Scope of the licence
The application is licensed to you, not sold. We grant you a personal, non-exclusive, non-transferable licence to use it, revocable only as set out in A13. On Apple platforms, this licence is to use the application on any Apple-branded products that you own or control, and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, including access by other accounts associated with you through Family Sharing or volume purchasing. On Android, you receive a non-exclusive, worldwide licence to use the application on your devices. You may not sell, rent, sublicense, distribute or redistribute the application, or make it available over a network where several devices could use it at once.
C3. Maintenance and support
Luna Sky LLC is solely responsible for providing any maintenance and support services for the application. You and we acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application. Reach us at contact@12lunasky.com or +1 323-961-9198.
C4. Warranty
Luna Sky LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Luna Sky LLC.
C5. Product claims
You and we acknowledge that Luna Sky LLC, not Apple, is responsible for addressing any claims of yours or of any third party relating to the application or your possession and use of it, including but not limited to: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. This End User Licence Agreement does not limit Luna Sky LLC’s liability to you beyond what is permitted by applicable law.
C6. Intellectual property rights
You and we acknowledge that, in the event of any third-party claim that the application or your possession and use of it infringes that third party’s intellectual property rights, Luna Sky LLC, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
C7. Legal compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
C8. Third-party terms of agreement
You must comply with applicable third-party terms of agreement when using the application, including the terms of the store you obtained it from and of any service the application connects to.
C9. Developer name and address
Any questions, complaints or claims with respect to the application should be directed to:
Luna Sky LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Telephone: +1 323-961-9198
Email: contact@12lunasky.com
C10. Third-party beneficiary
You and we acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this End User Licence Agreement, and that, upon your acceptance of the terms and conditions of this End User Licence Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this End User Licence Agreement against you as a third-party beneficiary thereof.
C11. Google Play
For applications obtained from Google Play, this licence replaces the default licence described in the Google Play Developer Distribution Agreement. Google is not a party to it, and your use of Google Play is governed by Google’s own terms.